Hello! I'm Richard
With over 22 years in the CPG industry working on SAP, SQL, EDI Azure, Remote Access IT Management and more. Security focused I'm willing to discuss solutions to your business needs. Utilizing technology to eliminate waste and increasing value, onsite, hybrid or just in the cloud. Just contact me on Upwork
Richard Cope
FREELANCE TECHNOLOGY CONSULTANT
Phone:
+1 (757) 726-7373
Email:
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Metro New York and Remote
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Google Cloud Architect.
Microsoft MCSE and Azure technologies
Information Security CISM.
Process Improvement - Lean Six Sigma
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EXPERIENCE
2015-2019
CIO
SALOV North America Corp. (Filippo Berio)
Reduced costs by migrating in house EDI to a managed service provider.
Managed site relocation of IT infrastructure.
Implemented Avaya phone system eliminated phone operator roles.
Developed contract management business process, increasing efficiency and reducing time to bill.
Oversaw switch to Office 365
Responsible for physical and IT security
2004-2015
IT Manager
SALOV North America Corp. (Filippo Berio)
Provide and maintain the availability and security of the IT infrastructure for US distribution
Setup and manage MPLS network between US and Italy to handle SAP traffic
Developed and implemented site-to-site security policy.
Responsible for DR and BCP and security policies.
Respond to security incidents.
SAP data migration.
Manage security incident response.
Work with auditors during annual audit.
2001-2004
Network Operations Manager
SALOV North America Corp. (Filippo Berio)
Security Incident Management
VPN setup and management
Setup and manage redundant offsite server DR and BCP
Designed and developed web portal
1998-2001
Systems Analyst
SALOV North America Corp. (Filippo Berio)
RFP for a new ERP system
IT Steering committee member
Assisted in the selection process of new ERP system
Produced ERP Training material for end users.
Migrated business from VAX VMS to Adage ERP system
Set up Role based access controls
EDUCATION
2020
Mini-MBA: Lean Six Sigma
RUTGERS BUSINESS SCHOOL
Lean Six Sigma is a management methodology used by businesses to improve products and processes, and ultimately achieve operational excellence.
1994-1997
Bachelor's Degree
KINGSTON UNIVERSITY, LONDON, UK
B.Eng. Electronics with Computing and Business
1992-1994
Higher National Diploma
KINGSTON UNIVERSITY, LONDON, UK
Electronic Engineering
EXPERTISE
Google Cloud Platform Architect
Microsoft Azure - Fundimentals
Microsoft Certified Systems Engineer MCSE
Cisco/Avaya/Juniper/HP
Office 365
Lean Six Sigma Greenbelt
Certified Information Security Manager CISM
Jira/Jira Service Desk
IBM Sterling Commerce EDI
VBA/ABAP/SQL